Have you been shocked by the hourly rate you pay to a technician on a recent servicing call? Our rates are not quite at the $200 per hour rate, but many in our industry are (whether you know it or not due to flat rate pricing). However, when all costs of business are factored in, this rate is not as outrageous as it seems.
"This is my 2nd ductless system and I know how hard it is to find someone who knows the technology or even what to expect in heating ones home.
After 8 bids on this current system it became obvious that Leslie, Evergreen States heating consultant/sales person, knew her product, cared about what the customer needs and wants were and could offer various options and considerations. For example: the only representative explaining that the electrician could replace some existing breakers with smaller ones in the older panel so as not having to give up existing electric wall units for backup heat. Same product as other bids but she knew various current Mfg. discounts which varied between available models. The quoted cost was on the lower end of all 8 bids.
The actual install was smooth with no issues. There was no push for up-front payments or immediate full payment. They handled all the permit applications and pud rebate paperwork.
System has worked perfect from the start and after a month there have been no problems."
HVAC System:Mitsubishi Ductless
Gary C. of Everett, WA, WA
Evergreen State Heat & AC - 2120 Pacific Avenue, Everett, WA 98201
WA State Contractor License # EVERGSS0220T - Independent Trane Comfort Specialist™ Dealer TCS #: 5982
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